PAUL AARON & CO
TERMS & CONDITIONS
1. Overview
These Terms & Conditions (“Terms”) govern your use of the Paul Aaron & Co website and the purchase or allocation of products offered by Paul Aaron & Co (“we”, “us”, “our”).
By accessing this website, submitting an application for allocation, or purchasing any product, you agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any updates.
⸻
2. Eligibility & Website Use
You must be at least 18 years old to use this website or engage with our services.
You agree not to:
- Provide false or misleading information
- Attempt unauthorised access to our systems
- Interfere with the operation or security of the website
⸻
3. Limited Edition Philosophy
All Paul Aaron & Co products are strictly limited edition, individually numbered, and released in Chapters.
Once a product is sold out, it will not be reproduced. Each piece forms part of a permanent and non-repeatable collection.
⸻
4. Allocation Process (Jewellery Only)
Jewellery is not available for direct purchase.
To acquire a piece, clients must submit an Application for Allocation. Submission does not guarantee allocation.
Paul Aaron & Co reserves full discretion to:
- Approve or decline applications
- Limit quantities per client
- Refuse future applications
All decisions are based on internal criteria, availability, and alignment with the brand.
⸻
5. Allocation Acceptance & Payment
If your allocation is approved, you will receive an official acceptance email.
A deposit or full payment is required to secure the piece.
Production will commence upon receipt of payment, with an estimated delivery timeframe of 6–8 weeks.
Failure to complete payment within the specified timeframe may result in cancellation of the allocation.
⸻
6. Pricing, GST & Currency
All prices are listed in AUD (Australian Dollars) unless otherwise stated.
Where applicable, prices include Australian Goods and Services Tax (GST) of 10%, incorporated into the displayed price (e.g. $38,888 AUD includes GST).
Currency conversions displayed (if any) are indicative only.
⸻
7. International Duties & Taxes
7.1 Global Markets (Excluding Europe & United Kingdom)
For clients outside of Europe and the United Kingdom, applicable duties, taxes, and import fees are included in the purchase price where possible.
This is intended to provide a seamless, all-inclusive delivery experience with no unexpected charges.
⸻
7.2 Europe & United Kingdom
Due to higher VAT and import tax structures, a shared-cost model applies.
Paul Aaron & Co will contribute approximately 50% of applicable duties and taxes, with the remaining balance payable by the client upon import.
Clients may be required to pay:
- VAT
- Import duties
- Customs clearance charges
These charges are determined by local authorities and are outside our control.
⸻
8. Pricing Adjustments & Market Conditions
8.1 General Pricing Adjustments
We reserve the right to adjust pricing at any time due to:
- Currency fluctuations
- Changes in taxation
- International duty structures
- Prices of gold platinum and precious stones.
⸻
8.2 Precious Materials & Market Fluctuations
Paul Aaron & Co products are crafted using precious materials, including:
- 18ct gold (rose, white, and yellow)
- Platinum
- Natural diamonds
- Sapphires, emeralds, rubies and other gemstones
Market prices for these materials are subject to fluctuation.
We reserve the right to adjust product pricing to reflect changes in:
- Precious metal markets (including gold and platinum)
- Gemstone sourcing costs
- Manufacturing and supply chain costs
All prices are confirmed at the time of allocation acceptance or purchase. Once payment is received, pricing for that order will not change.
⸻
9. Shipping, Delivery & Risk
All products are:
- Fully insured
- Securely packaged
- Shipped via premium carriers
Estimated delivery:
- Jewellery: 6–8 weeks (production-based)
- Leather goods: 6–8 weeks (production-based)
Risk of loss or damage transfers to the client upon confirmed delivery to the nominated address.
Paul Aaron & Co is not responsible for delays caused by:
- Customs clearance
- Courier disruptions
- Events outside our control
⸻
10. Customs & Client Responsibilities
Clients are responsible for:
- Providing accurate shipping and contact information
- Complying with customs or courier requests
Failure to comply may result in delays or additional charges, which remain the responsibility of the client.
⸻
11. Returns, Refunds & Consumer Rights
Jewellery
All jewellery sales are final due to their made-to-order and limited nature, except where required by applicable consumer law.
⸻
Leather Goods
Returns may be considered within 7 days of delivery if items are unused and in original condition. All returns are subject to approval.
⸻
Global Consumer Law Compliance
Nothing in these Terms excludes or limits your rights under applicable consumer protection laws, including:
- Australian Consumer Law
- UK Consumer Rights Act
- EU Consumer Protection Laws
- Applicable US state laws
Where required by law, remedies such as repair, replacement, or refund will be provided.
⸻
12. Authenticity & Certification
Each product includes:
- A Certificate of Authenticity
- A unique serial number
Unauthorised reproduction, alteration, or fraudulent resale may result in legal action.
⸻
13. Intellectual Property
All designs, including jewellery, clasps, link structures, branding, and website content, are the intellectual property of Paul Aaron & Co.
Unauthorised use, reproduction, or duplication is strictly prohibited.
⸻
14. Privacy
We collect and handle personal information in accordance with our Privacy Policy, available on our website.
By using our website, you consent to the collection and use of your data as outlined in that policy.
⸻
15. Limitation of Liability
To the maximum extent permitted by law, Paul Aaron & Co shall not be liable for:
- Indirect or consequential loss
- Loss of use or enjoyment
- Damage caused by misuse or external factors
⸻
16. Force Majeure
Paul Aaron & Co is not liable for any delay or failure to perform due to events beyond reasonable control, including:
- Natural disasters
- Supply chain disruptions
- Government restrictions
- Transport or logistics delays
⸻
17. Brand Discretion
Paul Aaron & Co reserves the right to:
- Refuse service
- Cancel allocations
- Decline future applications
At its sole discretion to protect the integrity of the brand.
⸻
18. Resale Policy
Excessive or commercial resale of products may result in restrictions on future allocations.
Priority may be given to long-term collectors aligned with the brand.
⸻
19. Governing Law
These Terms are governed by the laws of Victoria, Australia, except where mandatory consumer protection laws in your country of residence apply.
⸻
20. Contact
For all enquiries:
Email: info@paularonandco.com
Brand: Paul Aaron & Co
1. Overview
These Terms & Conditions (“Terms”) govern your use of the Paul Aaron & Co website and the purchase or allocation of products offered by Paul Aaron & Co (“we”, “us”, “our”).
By accessing this website, submitting an application for allocation, or purchasing any product, you agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any updates.
⸻
2. Eligibility & Website Use
You must be at least 18 years old to use this website or engage with our services.
You agree not to:
- Provide false or misleading information
- Attempt unauthorised access to our systems
- Interfere with the operation or security of the website
⸻
3. Limited Edition Philosophy
All Paul Aaron & Co products are strictly limited edition, individually numbered, and released in Chapters.
Once a product is sold out, it will not be reproduced. Each piece forms part of a permanent and non-repeatable collection.
⸻
4. Allocation Process (Jewellery Only)
Jewellery is not available for direct purchase.
To acquire a piece, clients must submit an Application for Allocation. Submission does not guarantee allocation.
Paul Aaron & Co reserves full discretion to:
- Approve or decline applications
- Limit quantities per client
- Refuse future applications
All decisions are based on internal criteria, availability, and alignment with the brand.
⸻
5. Allocation Acceptance & Payment
If your allocation is approved, you will receive an official acceptance email.
A deposit or full payment is required to secure the piece.
Production will commence upon receipt of payment, with an estimated delivery timeframe of 6–8 weeks.
Failure to complete payment within the specified timeframe may result in cancellation of the allocation.
⸻
6. Pricing, GST & Currency
All prices are listed in AUD (Australian Dollars) unless otherwise stated.
Where applicable, prices include Australian Goods and Services Tax (GST) of 10%, incorporated into the displayed price (e.g. $38,888 AUD includes GST).
Currency conversions displayed (if any) are indicative only.
⸻
7. International Duties & Taxes
7.1 Global Markets (Excluding Europe & United Kingdom)
For clients outside of Europe and the United Kingdom, applicable duties, taxes, and import fees are included in the purchase price where possible.
This is intended to provide a seamless, all-inclusive delivery experience with no unexpected charges.
⸻
7.2 Europe & United Kingdom
Due to higher VAT and import tax structures, a shared-cost model applies.
Paul Aaron & Co will contribute approximately 50% of applicable duties and taxes, with the remaining balance payable by the client upon import.
Clients may be required to pay:
- VAT
- Import duties
- Customs clearance charges
These charges are determined by local authorities and are outside our control.
⸻
8. Pricing Adjustments & Market Conditions
8.1 General Pricing Adjustments
We reserve the right to adjust pricing at any time due to:
- Currency fluctuations
- Changes in taxation
- International duty structures
- Prices of gold platinum and precious stones.
⸻
8.2 Precious Materials & Market Fluctuations
Paul Aaron & Co products are crafted using precious materials, including:
- 18ct gold (rose, white, and yellow)
- Platinum
- Natural diamonds
- Sapphires, emeralds, rubies and other gemstones
Market prices for these materials are subject to fluctuation.
We reserve the right to adjust product pricing to reflect changes in:
- Precious metal markets (including gold and platinum)
- Gemstone sourcing costs
- Manufacturing and supply chain costs
All prices are confirmed at the time of allocation acceptance or purchase. Once payment is received, pricing for that order will not change.
⸻
9. Shipping, Delivery & Risk
All products are:
- Fully insured
- Securely packaged
- Shipped via premium carriers
Estimated delivery:
- Jewellery: 6–8 weeks (production-based)
- Leather goods: 6–8 weeks (production-based)
Risk of loss or damage transfers to the client upon confirmed delivery to the nominated address.
Paul Aaron & Co is not responsible for delays caused by:
- Customs clearance
- Courier disruptions
- Events outside our control
⸻
10. Customs & Client Responsibilities
Clients are responsible for:
- Providing accurate shipping and contact information
- Complying with customs or courier requests
Failure to comply may result in delays or additional charges, which remain the responsibility of the client.
⸻
11. Returns, Refunds & Consumer Rights
Jewellery
All jewellery sales are final due to their made-to-order and limited nature, except where required by applicable consumer law.
⸻
Leather Goods
Returns may be considered within 7 days of delivery if items are unused and in original condition. All returns are subject to approval.
⸻
Global Consumer Law Compliance
Nothing in these Terms excludes or limits your rights under applicable consumer protection laws, including:
- Australian Consumer Law
- UK Consumer Rights Act
- EU Consumer Protection Laws
- Applicable US state laws
Where required by law, remedies such as repair, replacement, or refund will be provided.
⸻
12. Authenticity & Certification
Each product includes:
- A Certificate of Authenticity
- A unique serial number
Unauthorised reproduction, alteration, or fraudulent resale may result in legal action.
⸻
13. Intellectual Property
All designs, including jewellery, clasps, link structures, branding, and website content, are the intellectual property of Paul Aaron & Co.
Unauthorised use, reproduction, or duplication is strictly prohibited.
⸻
14. Privacy
We collect and handle personal information in accordance with our Privacy Policy, available on our website.
By using our website, you consent to the collection and use of your data as outlined in that policy.
⸻
15. Limitation of Liability
To the maximum extent permitted by law, Paul Aaron & Co shall not be liable for:
- Indirect or consequential loss
- Loss of use or enjoyment
- Damage caused by misuse or external factors
⸻
16. Force Majeure
Paul Aaron & Co is not liable for any delay or failure to perform due to events beyond reasonable control, including:
- Natural disasters
- Supply chain disruptions
- Government restrictions
- Transport or logistics delays
⸻
17. Brand Discretion
Paul Aaron & Co reserves the right to:
- Refuse service
- Cancel allocations
- Decline future applications
At its sole discretion to protect the integrity of the brand.
⸻
18. Resale Policy
Excessive or commercial resale of products may result in restrictions on future allocations.
Priority may be given to long-term collectors aligned with the brand.
⸻
19. Governing Law
These Terms are governed by the laws of Victoria, Australia, except where mandatory consumer protection laws in your country of residence apply.
⸻
20. Contact
For all enquiries:
Email: info@paularonandco.com
Brand: Paul Aaron & Co